Return & Refund Policy

At Vedic Pride (Garv ka Sparsh), we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you receive a damaged product or an incorrect product, we offer an exchange policy to ensure your complete satisfaction.

Please report any discrepancies to us on the day of delivery through email at support@vedic-pride.com, with an attached picture or video for resolution. We will require you to provide photographic evidence of the damage or incorrect product, as well as your order number. It is important to note that we will not be responsible for any damage that occurs after delivery. Therefore, reporting the delivery of a damaged product on the same day of delivery is crucial.

For exchange of products, the product must be returned in a saleable, unworn condition, with all tags, accessories, and freebies (if any) intact, and in their original packaging, subject to inspection by us. Returns are processed only after we receive a return request, so please reach out to us before shipping the product back to us.

Once we have verified the issue, we will arrange for a replacement to be sent to you free of charge. Please note that this exchange policy only applies to items that are delivered damaged or incorrect. If you change your mind about a purchase or decide that you no longer want an item, we do not offer exchanges or refunds. Additionally, no refund shall be made once goods are sold.

Please note that we reserve the right to refuse returns or exchanges if the product does not meet the criteria set out in this policy or if there is evidence of misuse or abuse of the policy. We may also investigate any suspicious or fraudulent returns or exchanges and take legal action against customers who abuse the policy. And that the company reserves the right to change the return/exchange policy at any time without prior notice. We will notify customers of any changes to the policy on our website.

In case of any dispute between the customer and the company, the jurisdiction of Indian courts shall apply.

Thank you for choosing our company, and we hope that you enjoy your products.

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